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Tuesday, May 1, 2012

QuesTrade programmers need to go back to school

I tried to log in to QuesTrade to see if my bank transfer had gone through. And I got this...

2012-May-1 questrade error

How is this error message at all useful? How the hell do I report it when I can't even sign in, and live help isn't available at the moment? And do they know about it? Can I trade tomorrow?

(1) How about a MORE DESCRIPTIVE error message?
(2) How about a "Report This Error" button?

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